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IT Service Management (ITSM) Outsourcing

Introduction To AsiaSoft ITSM

ITSM ( IT Service Management ) is a set of high-quality methods that help enterprises effectively manage the planning, research and development, implementation and operation of IT systems.

AsiaSoft Services follows industry standards for advanced IT service management such as ITIL and ISO20000, and adheres to the internationally advanced ITIL V3 service concept. Through professional hierarchical service systems and service level agreements (SLA), it provides services to governments of different sizes and stages of development. Enterprises provide secure and in-depth IT system operation services to comprehensively enhance the in-depth operational value of IT systems to business operation efficiency and customer satisfaction.

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Why Need IT Outsourcing Services?

More and more managers are beginning to seek IT outsourcing? Through IT outsourcing, we help enterprises improve performance, bring value to enterprises and reduce costs.

1. Professional people do professional work

The outsourcing services provided by professional companies are more efficient, professional and more efficiently managed than the work of the company's own service department.

2. Saving resources and reducing investment

A single company's demand for services is uncertain and unstable, which will inevitably lead to a waste of resources. However, the resource allocation of outsourcing service companies is completely based on the number of businesses.

3. Save time

Through outsourcing services, there is no need to organize company resources to complete the target project, but can be obtained immediately through outsourcing.

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What's The Difference Between Us

✔ We focus on preparing for a rainy day rather than making up for the situation before it happens.

✔ We believe that IT outsourcing services are not like the fire brigade, which goes to put out fires wherever there is a fire. Such services are just a temporary solution and cannot bring any improvement to the customer's business. The failure rate will not decrease and the efficiency will not increase.

✔ IT outsourcing services should be a kind of technical and management services. They should be able to maintain and manage the entire IT system for customers, reduce the possibility of problems from the source, and allow customers to focus on their main business while maximizing the performance of the IT system  and benefit.

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What Can We Bring You

✔ Save maintenance and management costs.

✔ The support is better and the system is more stable.

✔ Flexible services.

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Why Choose Us

✔ What we pursue is the stable use of the system and the value it brings to the enterprise, rather than how quickly we can arrive at the site.?It is our goal to make the system have as few problems as possible and maximize its efficiency.

Each of our engineers has many years of experience and deep technical accumulation, and can quickly help companies solve problems.

✔ Close partnerships with manufacturers enable companies to obtain better technical support.

✔ The organizations, processes and specifications made with reference to ITIL are applied to the entire life cycle of outsourcing support, allowing customers to directly enjoy the results of best practices.


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